Employee & Customer satisfaction survey for a major food and beverage producer
Business issues and objectives
- Identify key unmet needs of their consumers
- Recommendations to improve customer satisfaction levels in one- year’s time
Assistance provided
- 10,000 invitations distributed; 2,000 completes achieved
- Six languages in total
- Core script and data layout
- 1,000 data table delivered with analysis and charting
Business issues and objectives
